Hi Vinod,
In Ticket all communications, including SMS, are visible under Interactions.
The Activities section is usually used more as a TODO list. There's no Messaging table there.
Thanks,
Gab
Hi Vinod,
In Ticket all communications, including SMS, are visible under Interactions.
The Activities section is usually used more as a TODO list. There's no Messaging table there.
Thanks,
Gab